[alsetmusic]

Assisted a an internal-client with a 12 yo Dell all-in-one yesterday. I recognized his voice, as this was the third or fourth time. Knowing the landscape ahead of assisting him allowed me to be a super-star. He already seemed to like me, but I cleared a lot of BS by telling him what was possible from memory of the setup. Learning how bad it was was a different conversation, less fun.