[Graziano_M]

I decided I would never buy an LG monitor after mine broke and I had it shipped back three times for diag and repair. Each time it broke again soon after. They finally agreed to RMA it, but that didn’t mean a new replacement, it meant a refund, and not even for the whole price I had paid. Unfortunately the price had gone up a few hundred dollars since then, so I couldn’t even buy a replacement. This basically means they sold me a junk monitor I had to deal with for a year and then tried to get me to give them an extra $300 to roll the dice that the next one would work properly. I bought a BENQ instead, and it’s been solid.

[noir_lord]

They for a few years had 4K panels that would “blow out” in the corners over time, worse they where a panel supplier to other vendors (including Dell), of the three 4K lg monitors I had two had it happen but the last one I bought didn’t and they apparently fixed the issue at some point.

It was super annoying because their support was useless.

It put me off LG but as they do make panels for others they are hard to avoid.

[CharlesW]

That sucks. I've used an LG UltraFine 5K with my Mac Studio for years and still consider it one of my favorite tech purchases ever, so I feel lucky I've never needed their support services.

[TacticalCoder]

> I decided I would never buy an LG monitor after mine broke ...

Sheesh it's bad luck.

I've got an ultra-wide 38" LG monitor since 2017. Nearly 10 years and that thing is used daily and still running strong.