[sctechie]

Took me all of 30 seconds to break your demo website. Started throwing unhandled 'get_title' javascript exceptions at me non-stop.

You honestly expect me to make a professional recommendation for software I can't even show the demo for? SAP sucks, we all know but I fail to see how your product sucks any less except for the price tag. Is that your pitch? We suck just like SAP but for less money.

[icebraining]

Hi! I'm not from OpenERP S.A., but we're a partner company.

Sorry you have problems with it. Can you tell me what browser did you use? I ask you because OpenERP 7.0 doesn't support IE 8 or lower, unless they have the Chrome Frame installed.

[sctechie]

Hi. I'm on HN. I'm running the latest google chrome.

I'm not going to go back and open up the developer tools to see which part of the buggy javascript UI crashed. I will say again though that the UI was throwing 'unhandled exceptions'. Do I really need to defend myself here? When is it ever a good idea for a user of a piece of software; especially ERP software which by it's very nature will interact with non-technical users constantly, to ever see an unhandled exception. Come on.

Just for fun. I went back to their website: demo1.openerp.com. It takes 2 seconds to crash their websites by interacting with it. Just click on their navigation links on the top of the page quickly.

Here is a link: http://imgur.com/fp8oW

This is an easily reproducible problem. Come on.

[rachelbythebay]

You got more than I did. I just got a stack trace after clicking the [Create] button.

    OpenERP Server Error
    Client Traceback (most recent call last):
      File "/home/odoo/source/web/addons/web/http.py", line 195, in dispatch
        response["result"] = method(self, **self.params)
      File "/home/odoo/source/web/addons/web/controllers/main.py", line 724, in create
        params['create_admin_pwd'])
      File "/home/odoo/source/web/addons/web/session.py", line 28, in proxy_method
        result = self.session.send(self.service_name, method, *args)
      File "/home/odoo/source/web/addons/web/session.py", line 95, in send
        raise xmlrpclib.Fault('AccessDenied', str(e))
    
    
    Server Access denied.

[sctechie]

Technically, you got more than I did. =)

[icebraining]

Hi. I'm on HN. I'm running the latest google chrome.

I'm glad. Alas, I know many people who are forced to use IE in their workplace.

I'm not attacking you or asking you to defend yourself, just offering a suggestion. I hadn't try the demo site, but we've been working on 7.0 for a few weeks and we didn't have such issues, and the Runbot instance[1] is also working fine.

If I may ask, where did you get that link? Did you "shared the news" and got the link from them? Because that demo site seems outdated, and not linked from the site.

[1]: http://trunk_1945.runbot.openerp.com/

[sctechie]

Links to it are plastered all over this thread claiming to point to the current demo. No, I didn't share anything.

For instance, here is one: https://demo2.openerp.com/#action=114 that was posted a few comments up.

I've tried pretty much all of them listed in this thread. They all take me to the same interface that crashes.

[kngl]

This link is not correct. It goes directly to the demo server, but without credentials to a demo database. Use http://sorrysap.com/saas_master/demo?lang=en_US&module=m... to log to a random demo database.

[sctechie]

I didn't want to let your comment stand as it suggests the fault was mine due to using an incorrect link. So, I followed the link you posted. I clicked on the navigation items, rapidly but not unreasonably so, it took me 2 seconds for it to throw another exception.

[rufugee]

Wow...we all write software with bugs in it. I'm not sure it's worth throwing out the potential of the system just because you found a bug in it.

Recreate instructions? It appears at least one of their employees is monitoring this thread...I'm sure they'll appreciate your help.

[sctechie]

Are you serious? Sorry, I work for a company with actual revenue and profit. We make actual products, not 'social engagement'. Yes, if I brought that product demo to my management and shareholders (because they're the ones that okayed our huge investment in ERP) and it crashed 30 seconds into the demo, I would be in the shit. I see no reason why it shouldn't roll down-hill to OpenERP.

[rufugee]

Yes, I'm serious. The product isn't even released yet, and yet you're crapping all over it because you found a bug. I find that an unreasonable attitude.

I am the CIO for a $300M company. We have two ERPs in-house, one of which is a very profitable and widely used off-the-shelf system. Over our three years of use of said system, we have found a number of bugs. We find them, we report them, and they are dealt with (albeit a bit slowly). We'd fix them ourselves, but of course we have no access to the source (which is not the case with OpenERP).

Hurry...please point out an ERP which doesn't have bugs. You can't. It sucks you found one in OpenERP so quickly, but complaining about it without offering recreate instructions is useless to everyone.

[sctechie]

Hey there. I get that you seem to like this product. I'm not even knocking it. I'm just telling HN what I experienced with the demo they posted.

As far as the product not being released... The guy is advertising a huge "SUCK IT SAP" website bragging about the new version of their software being released in 9 days. Not exactly an alpha version here.

I fail to see what the size of 'your' specific company has to do with anything. Anecdotal evidence is just that. 'Your' company might have the technical resources to fix bugs in open-source software, but that can't be a serious suggestion. That's like saying every enterprise out there should keep technical staff on-hand to patch the linux kernel. That's silly.

I posted a screenshot in another reply but in case you care, here's the bug that basic, and I stress that word, testing would have caught.

http://imgur.com/fp8oW

Easily reproducible in two seconds by simply using the interface.

[rufugee]

Great...thanks for doing so. I mentioned the size of my company's revenues in response to your comment Sorry, I work for a company with actual revenue and profit....so do I.

It's not that I necessarily like the product yet, but I'm willing to give it a shot, and willing to accept that there might be bugs.