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by microtonal 3 days ago
Snarks do not lead to productive discussions. You also know that there is has always been an implicit social contract between users and vendors. The vendor rolls out updates as part of the service attached to the device (typically included in the purchase price) and that the vendor does not abuse the update mechanism to make things worse for the user.

If vendors use updates to restrict functionality that the user had before, puts existing features behind paywalls, etc. people are rightfully outraged, because it breaks the social contract.

It's just that the repeated offenses have made us insensitive. Imagine Debian rolling out some mechanism that only allows you to install software outside their repos with a 24 hour delay. It would destroy Debian.

1 comments

>implicit social contract

Sounds worthless (in court).

And that's how you get a low-trust society.
Well, no. The low-trust society comes (partly) from corporations betraying the trust of consumers, not consumers recognizing that the corporations saying, "Trust us," are probably bullshitting them.

The initial assertion that there has "always" been a social contract is inaccurate.