| > Most of the effort in software goes into understand people other than you and building guardrails for them. 100%, which is why I think hyper-tailored, small software is an exciting option. When you shift your goal to serve 1000 customers, the hardest part is not having a tech stack that supports them, but making sure the software is good enough for all their different needs. Or you try to meet them all and you get into feature creep. > For businesses, the buy vs. build tradeoff does now have some new compelling evidence in favour of "buy" but there's still maintenance needed for the service internally What if you neither buy or build the software but buy the service outcome? A data analyst that creates custom workflows with auto-generated dashboards. A dev-ops that provides access with exactly the information you need, depending on the hand-off level you want for the process. My point is that a lot of these micro tools that started to appear the last few years will vanish, either bundled with bigger SAAS, internalized, or shifted to a service offering. This trend started with productized services, this is the next step. > SaaS is far from dead. Micro SAAS*. I agree with all your points, but I do believe the small software landscape will change drastically in the coming years |