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by gonzalohm 4 days ago
I don't understand how the data retention works. My company has an enterprise license with no data retention but if I ask Claude about past conversations, it remembers. So surely the information is being stored somewhere
4 comments

Opus 4.7+ and Fable are both much more aggressive than prior models with respect to writing memories to a location that's effectively quasi-private for them. It's device-local (so passes retention constraint), and you can see it, but only if you go looking for it.

It's a funny design/affordance. I do see them often writing memories of things that that feel unlikely to be important going foward / with other tasks, but I don't see them clearly getting tripped up by them as prior models used to. (eg: Since you're running Ubuntu in Canada, here are some drills you can try to help your kid hit a baseball more consistently.)

Another silent inflation of token count. There's no force on earth that can overcome that incentive for the labs.
Of course there is: competition with other labs, and self-hosting of open-weight models!

Yes, the mechanics are straightforward if Anthropic (or Claude, if you want to ascribe the decision there) decides to burn a pile of your money. But the strategy fails basic game-theory of repeated games - you'll simply stop playing.

(this isn't to say it invalidates the incentive to inflate token count, but it overcomes in terms of weighing options and making long-term profit decisions.)

They have to find a way to make inference profitable and they haven't yet
You most likely are referring to the local jsonl files where claude has your sessions etc stored.
It could just be the memory features.

In my enterprise-seated account I see slightly different options available (vs. my personal account) in the Capabilities section:

  Search and reference chats
  Allow Claude to search for relevant details in past chats.

  Generate memory from chat history (Legacy)
  Allow Claude to remember relevant context from your chats. Memory includes your entire chat history with Claude.
The first option was defaulted to on, if I recall.
But it kind of conflicts with the contract we have with them. My company has an enterprise contract that says "no data retention" but then each user can decide to enable it unilateral?
If you're talking about Claude Code it's in ~/.claude/projects/<encoded dir name>/memory/MEMORY.md. So they're not really retaining it, it's just something that your harness loads in.
Not Claude Code. Claude in the browser
When using the browser, what Anthropic calls Claude.ai, the memory is stored on your account on their servers.

Claude code stores memory locally on the device, similar to how a developer stores notes.

Data retention is about storing your raw conversation data.

Capabilities and Privacy settings are used to manage memory and data retention.

Claude Code? It stores a memory.md file.
Likely in memory files stored locally
I'm talking about the website. It's not local because I can see my chats in any device
Yes, all chat interfaces store the history as it's part of the UI promise (unless you open an incognito chat) and is fully server side.

When people talk about retention they mean API usage and terminal agents, which run on your device.