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by Panos 6 days ago
I think this "we ignore you" behavior is specific to Norse, behaving like a low-cost airline in financial trouble. Whatever they can save from such incidents by ignoring customer complaints benefits their bottom line.
1 comments

Maybe, the other ones at least respond with “we don’t want to pay you” after a week (: (I think hotel, etc. is usually paid back very quickly as that can’t really be disputed unlike the 600€). I think for really any airline if everyone actually exercised their rights they’d go bankrupt quite quickly paying multiples of the original ticket price to everyone