If I had a dollar for every time I've seen an older person that doesn't even know what application they're running, or can't tell the difference between the content of a website inside a browser window and an application that runs natively on their computer. I read what the GP wrote, I'm saying there's a non zero possibility she's misunderstanding something.
It seems like something you have to specifically choose, on the amazon account side.
I choose to not call a GP a liar or too thick for being unable to differentiate between apps :)
I also chose their presumed first hand statement than your unrelated experience with unrelated third parties.
Your point re: having to subscribe to WhatsApp notifications, if we're staying in the realm of "what ifs" and looking for the awkward but possible ways to discredit the claims, I can believe that she was enrolled without being asked. I've seen at least one person complaining about that exact scenario.
It's not about being thick. I had a old person ranting at me once because all these Ukrainian girls were emailing him wanting dates, and didn't they realise he was too old for them.
We generalise about non technical users all the time. Why is it unfair to generalise a subset of those users? What you term 'projecting' is my own experience, where I am supporting backing the experience of someone else. Yes we may be wrong, the op hasn't clarified as far as I'm aware, but I don't think that invalidates the greater point.
How should I engage with young children? Should I talk to a 2 year old like an adult? Or should I use my experience other 2 year old to inform how I should engage with other 2 year olds?
Older people can be surprisingly tech illiterate to a degree many would be surprised by. That is my experience, that is others experience. Yes there will be exceptions. But I don't think that invalidates the generalisation.
Personally I would hope that people would make an extra effort to educate those needing extra help in spotting potential fraud, rather than doing nothing to avoid 'projecting'.
It seems like something you have to specifically choose, on the amazon account side.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeI...