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by smiggels10 11 days ago
I really do not recommend to buy the ebook in this web shop. Its the worst UX I have ever seen in an online shop. Normally you would pay and then receive a link to download.

Here it goes like this:

- you receive an email: Please create an account on our website, you will benefit a lot from it

- then another email: If you want to get the book you just payed for, you must register first and then enter this code: #20 digit cryptic string#

- you create an account, eventually successfully bypass the dark pattern to seduce you to accept spam mails from them ("click here if you do not want to receive spam mails from us").

- You log in an see: "No books in your account", where can I enter the 20 digit cryptic code?

- Another look at the mails, oh, they said, "If you want to receive your book, you have to create an account on ANOTHER website

- You create another acccount

- Log in, you see a message: "Please click on the link in your confirmation mail"

- no confirmation mail received

- Go back, click on "send confirmation mail again"

- Some time later, confirmation mail arrives. But just a mail with header and footer but no content, no link to click

- Try again, same result

- Obviously something went wrong, can i report the bug somewhere? Of course not!

I am still waiting for my book.

4 comments

ouf :( maybe original link should be changed to https://www.drcathicks.com/ ?
I preordered the paperback through bookshop.org the day before it was released. Received it in the mail a day or two after it was released. No bad/unexpected UI.
I'm unable to purchase it there even though it is way cheaper than getting it elsewhere because of blocking bugs with my Canadian physical address. Postal code which is valid is considered invalid... my city name which includes a dash is considered invalid. The postal code is blocking.
libgen