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by mynameishere 4934 days ago
http://en.wikipedia.org/wiki/Chargeback

Just call the number on the back of your credit card.

1 comments

I'm not sure the credit card will perform a chargeback in this case: it's not that Google is misrepresenting their product or the product isn't being delivered, it's that he's changed his mind.

While Google is being extremely uncooperative, that's not enough to warrant a chargeback.

Not being issued a refund after returning the device should be grounds for a chargeback. Once you initiate a chargeback the vendors has about 30 days to respond to the chargeback to prove it was a valid charge.
> I'm not sure the credit card will perform a chargeback in this case: it's not that Google is misrepresenting their product or the product isn't being delivered, it's that he's changed his mind.

It is a valid charge, and I'm sure Google won't be too happy when you cancel it on them.

Bad customer service all around, then.