[teknokeras]

Congrats on the launch. Question about the data side: conversations tend to contain a lot of PII (names, emails, account details users paste in). When you cluster and surface example messages in the dashboard, is there any redaction step before storage/display, or is that left to the customer to filter before sending through the SDK? Curious how much of SOC 2 scope covers the message content itself vs the infrastructure.

[laalshaitaan]

that on the customer's side to redact the PII as you are the ones sending it and you'd know better than us