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by JohnMakin
10 days ago
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> For ongoing projects, an effective trick that I believe I picked up from Secrets of Consulting is the anonymous poll, where you can ask individuals to rate their opinion of an AI project’s success chances on a scale of 1 to 10. The typical split I have observed is half of those involved rating the project at a 3/10 and others at around an 8/10 – a clear bimodal split on a project that was already three years late. Bringing this data to a CEO can be an effective method of pointing out that some information is clearly being hidden from them on the state of the project. I don't think this is a very effective method of getting any kind of truth. Just as the people pushing the initiatives up top have incentive to lie about its success, people on the ground have incentive to lie about the opposite - for instance, in my org, we've pretty much just used it to automate tedium, and accelerate processes, and realized pretty quickly there were roles that were almost entirely automatable tedium and managing process - surprise surprise, those people are very negative about how useful AI is. The tools are useful, there is no doubt, but the excitement and investment is simply way, way too high. I'm lucky at my org they have taken a more cautious "let's see what happens" approach, and want proof of any claimed successes. |
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