There is a very different uncertainty with a far shorter loop to remedy any problems. I have never sat in a restaurant thinking that [any food delivery-specific failure mode] will arise.
No, I am not driving over, I am at home waiting for a delivery. If there is a problem with what is delivered there is a much longer remedy loop: restaurant kitchen to their table versus to my home.
It is the same length. The difference is whether you are waiting at the restaurant or "waiting" in your car driving over.