[akudha]

If a human’s performance for 40 plus hours a week can be reduced to a performance score, that too in a field like healthcare, that alone feels weird. Sure there needs to be some way to reward people/evaluate their work etc, but I dunno if management by metrics is the best way, especially when those numbers are calculated by an algorithm.

Where has all the empathy gone? And common sense? :(

[noisy_boy]

> Where has all the empathy gone? And common sense? :(

Contrary to popular belief, I don't think common sense has gone away. It just has been deprioritized at the altar of profit. It'll be visible loud and clear the very instant if/when the lives of the assholes chasing profits was on the line.

[AdieuToLogic]

>> If a human’s performance for 40 plus hours a week can be reduced to a performance score ... >> Where has all the empathy gone? And common sense? :(

> Contrary to popular belief, I don't think common sense has gone away. It just has been deprioritized at the altar of profit.

Or perhaps it has been left to starve due to apathy and an unrelenting pursuit to reduce the difficult job of leadership into a much simpler one based on arbitrary numeric values which are defensible to those higher in the managerial food chain.

[noisy_boy]

> arbitrary numeric values which are defensible

Defensible on account of discharging their relentless duties of generating shareholder value within legal limits... i.e. profit.

The fact that it is done in a lopsided way at the expense of everything else is just sign of societal decline due to deification of money and letting the tiger of capitalism roam without boundaries.

[nradov]

I agree with you, but in huge organizations like Kaiser Permanente there doesn't seem to be any good solution. For management at scale there are multiple levels of organizational hierarchy between the decision makers and the individual contributors (like nurses directly dealing with patients). So they need some kind of systematic way to compare employees who work under different managers. Just relying on managers to rate their own direct reports based on empathy and common sense doesn't work well at scale, either.

[johnofthesea]

Common sense would be not prioritising inefficient technology to automate few things and instead invest in people?