Sorry to say, tokens aren’t going anywhere, people aren’t going to suddenly stop using AI, and this whole paradigm shift of how people are changing how they work - is a full blown reality.
There is no reversal, no “eh we don’t think the tokens/AI are worth it”. Accept the new reality.
It doesn’t take a genius or system architect to figure out AI use in banking both internally and for consumers is a huge benefit especially for capital one.
Maybe we should critique the actual agentic products they are creating rather than critique the entire AI spend.
Don’t underestimate how banks operate. Things move very slowly in banking, so they absolutely need to justify it. Many banks still use GPT Mini, and even that requires approval from two levels of management. Even upgrading from Java 8 to Java 17 requires extensive justification.
Forget AI—you even have to justify using a MacBook.
Sorry to say, tokens aren’t going anywhere, people aren’t going to suddenly stop using AI, and this whole paradigm shift of how people are changing how they work - is a full blown reality.
There is no reversal, no “eh we don’t think the tokens/AI are worth it”. Accept the new reality.