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by seanstickle
4934 days ago
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And echoing one of the items from W. Edwards Deming's list of deadly diseases (from "Out of the Crisis", 1982): "Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force." Create better systems, don't decorate the walls with nonsense "motivating" junk. |
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