Consumer protection laws can prevail over terms and conditions, it's true. Are there any consumer protection laws that disallow terms and conditions like the ones Sony used?
Generally agree, if Sony is deleting things from user-owned devices. If they're simply not making them available for later download, it's trickier. The case against Sony would be stronger if customers could not move downloaded content from their current devices.
They should I agree, but consumer protection has been decimated in the US. Also the CFPB has effectively been dismantled. All is fair game as long as the oligarchs get a few more millions they don't need.