[jdashg]

Disempowering deputies is how you end up with customer service that can't actually provide service to customers. Low-trust societies are a huge efficiency loss, and just a general pain in the ass if you are acting in good faith.

[bluefirebrand]

Like it or not, the Earth is a very low trust community. Old people get scammed by scammers from all over. This is a global problem, not a local problem

The global community is very low trust, unfortunately. That might be an unfixable problem

[coldtea]

How much "customer service" are we getting today, and of what quality?