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by BoorishBears 13 days ago
Yeah but it still sounds like $1,500 demand fee was not a mistake, charging OP was the mistake.

People first mentioned these fees at like $100... now you can go to Costco, grab a Starlink, and they'll randomly ask for $1,500 to actually start service.

Congestion is a thing when each node needs to go to space, but it also feels like they're cashing in on years of "just move to a cabin in the woods and work off Starlink"... once you've done that they have you by the balls even worse than a typical ISP.

2 comments

Isn't this fee specifically before they have you by the balls?
Not unless you had a potential $1500 fee top of mind before you moved...

Wanna guess if Starlink is advertising how insane these fees have gotten?

Let me guess... if you put the address into their handy text box, they tell you exactly what the demand surcharge is going to be for that location?

I tried it, and would you look at that, I was right.

I guess if you buy an entire house without checking to see what it costs to get internet service at that location, then you might be in a tough spot. Hard to blame it on anyone else though.

> I guess if you buy an entire house without checking

We aren't talking about people buying hoses now, these fees weren't there before, so it becomes a typical bait and switch. "Congestion charge" means the starlink network lacks sufficient capacity to accommodate the areas that need it the most and where it was advertised the most.

https://tech.yahoo.com/transportation/articles/elon-musk-cha...

Jul 5, 2026The congestion charge was quietly added back in 2024, starting out as a one-time $100 fee, depending on location. By June 2025, that number grew to up to $1,000 in parts of the country, as PCMag reported at the time. As of last month, surcharges can hit $1,500.

They're not applying these retroactively. (They did so in the reddit link above, but that was a mistake that they fixed.) The only way you'd have this problem is if you check before you buy, see that it's not there, buy the place, then move in and find out that a surcharge was added in the meantime. That would suck, but I suppose it's a risk you run if you don't lock in your deal ahead of time, and you choose to move somewhere with only one good provider.
> Under Carr's leadership, Musk's rocket company has effectively been given carte blanche in its efforts to roll out its orbital Starlink broadband service to more Americans

This article is profoundly disturbing. The audacity to think the government has _allowed_ people to voluntarily purchase Internet service from a provider capable of servicing their geography. As if this is an assumption to be broken!

I’m sure glad my government has given me permission to purchase goods and services!

What's the alternative? That anyone should just be able to be free to launch whatever into space or build whatever towers and have it blast whatever RF emissions it wants whenever and however? Sounds like a quick way to make the bands entirely unusable.

I'll go ahead and start a wireless home internet service. I'll just set my transmitters to 1575MHz, that'll be fine, its nice and quiet.

You're exactly right, you can know you're getting fucked in the ass by Elon before you get fucked in the ass by Elon.

I don't go that way, but you do you.

I have good fiber, no need for Starlink. If I did, I might complain about the surcharge, but it would be hard to argue they tried to hide it.
If you're privileged enough to work a six-figure tech job while engaging in a homesteader larp in a "cabin in the woods", you can probably afford the fee. So can "off-grid" YouTuber grifters.

It's like everyone feels entitled to something they didn't know existed a few years ago.

People feel entitled to the advertised rate structure. Was there anywhere in the promo material that you might get slapped with $1500 connection fees?

If you are not big tech, that’s a lot of money. For the home in the middle of nowhere, $1500 could be more than you would pay in monthly rent. Plenty of rural people without access to good internet were hoping for Starlink to save them from garbage DSL connection options.

I go to their home page, click "get started," and it asks me where I want service. If I put in a place with a congestion surcharge, then it shows me on the next page. In fact, you have to pay it up front to order service. Seems advertised to me. If you don't want to pay it, then you don't have to use their service.
> congestion surcharge

I can't wait until our urban cable-modem and DSL providers pick up those "congestion surcharge" ideas! (FCC tariffs prevent this, right?)

They already do to run you service.

In the case of FWA they just say no.

They've generally chosen to go with bandwidth caps and throttling instead. Different ways of managing the shared resource.

I'm not really sure what people want here. Capacity is limited. They're adding more as fast as they can, to the point that they've launched more satellites than everyone else has combined in history. But it takes time. Until capacity meets demand, there are going to be limitations, one way or another. At least they are actively adding capacity, unlike some ISPs I've had with old infrastructure that couldn't handle modern demands and just left it that way.

I'm sure people would be complaining just the same if they had no surcharge but throttled everybody, or imposed strict data limits, or stopped accepting new customers entirely in congested areas.

Back in the day when analog modems were becoming obsolete, there was a hue and cry from broadband enthusiasts that cable modem technology was inferior infrastructure. These folks all agreed that DOCSIS and cable modems would suffer crippling congestion in neighborhoods. That your cable modem's bandwidth would be shared bandwidth, shared on a medium with all your neighbors up to that head-end, and that this shared medium would inevitably be oversold many times over, and that cable-modem ISPs could never possibly meet bandwidth demands on these local networks.

In contrast, DSL technology was sold as "never congested, never shared": that is, your copper pairs would wire up directly to the wire center, and have a dedicated connection into the ISP's backbone (and that ISP was experienced in telecommunications, rather than the entertainment industry) and therefore, DSL was always superior due to its lack of shared mediums.

It was a weird argument, because inevitably, every provider's core network is shared to some degree, and cable modems really have not suffered congestion beyond the ordinary. Conversely, DSL also had its strategies for aggregation, overselling, and shared media. But a lot of people believed those stories about topology myths.

Personally, I switched from ADSL to cable modem over 18 years ago, and I haven't regretted it. Very stable, always available and reliable, and plenty of bandwidth to spare, for my applications.

Boo hoo.... these same people were previously faced with $40,000 connection fees for Comcast and Verizon to trench a cable 1/2 mile to their property so $1500 seems like a pittance.

Look, friends of mine did this, they bought a country place so they can live the dream and write software in the sticks.

Next thing you know they're drilling new wells and installing a generator to support the fantasy while the bills pile up. When you bring modern conveniences to rural life it costs money.

So we should let companies do what ever anti-consumer practices they want, because you don't like the group they are doing it to?

Should a car company be allowed to charge you an extra fee every time you have a passenger?

If you need a specialized amphibious vehicle to get to your shack in the woods, it's not anti-consumer if it costs you more than a Mitsubishi Mirage.
A few days ago people were telling me the Starlink was brilliant because it gave small African villages with no mains electricity an internet connection to share.

This kind of behaviour does rather dampen the value proposition for such people.

Do you think tech bros who voluntarily choose to live in the woods should pay the same subsidized price as a rural African schoolhouse? Equity and all that.
It doesn't matter what I think in this case (I have already decided to not give Musk any money), what matters here is what Musk thinks and does, and how the actual real market reacts to that.
I don't think Mr Musk cares, do u?
The world is more than rich tech bros living in the woods. Normal income people also wanted to use this service without being bankrupted.

Rural homes do have roads that can be reached on a rusty pickup.