[theshrike79]

But what the customer is paying for is defined somewhere, right? Preferably in writing.

You can give that to an agent and have it confirm the application fulfills the spec. Just like a human would have to.

And if the specific test can’t be automated, why? Is it impossible to automate or just inconvenient?

Granted there are immaterial things that we can’t automatically test yet like how the application feels to use. “Snappy” or “smooth” can’t really be quantified with code.