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by laalshaitaan 14 days ago
i agree w you for smaller teams tbh. if you have a few hundred convos and someone can maintain scripts/prompts, hand-rolling is probably fine.

it becomes less tiny when it’s 10k+ msgs/week, long voice calls, metadata, changing clusters, retention/redaction, and the team wants this continuously without maintaining another internal tool.

but i'd still wanna know how you'd do this with existing tools before llms?