[moring]

> So statistically speaking I’m surprised that this bug hasn’t been noticed and fixed yet!

I'm not so surprised, given that you cannot write support tickets if the bug prevents you from registering...

Also, I don't think people have high hopes that a broken government website will ever get fixed.

[Ajedi32]

Yes, for every time a bug like this is discovered and reported, there are probably hundreds of times when someone else just gave up or found a work around after much frustration.

I'm frequently astonished by how terrible and buggy modern software can get away with being and still survive. Working around bugs to accomplish what I need to accomplish is so normal to me now that I sometimes don't even notice how terrible the software is until I see someone less technically skilled than me try to use it.

[AlienRobot]

One problem I notice with FLOSS is this.

If you have an issue with an open source software, you need to register on a website that is made for developers, that will try to sell you a git hosting service, write a bug following a technical format, and you are expected to given information in a reproducible way.

If you have an issue with a closed source freeware, you just use a contact form on their website or leave a comment on their blog or whatever.

The amount of friction to report a bug that FLOSS puts on users is absolutely insane. It's almost like it's trying to deny anyone who isn't a technical person from reporting problems they are having.

[nvme0n1p1]

GitHub is meant for developers. Plenty of OSS has forums or Zulip/Discord chats for ordinary users to get support in a more casual way. Sometimes not, but there's just as much closed source software with poor support too.

[jandrese]

It's been noticed, but nobody with access to the website has been told or cares. The author is almost certainly the first person to do a root cause analysis and come up with the solution though.