[LoganDark]

Single customers having these issues don't really have any power to convince representatives. Historically, the only real way to enact change in this way is to have thousands of people contacting their representatives about it.

[tialaramex]

Unless I misunderstood them, this is a common problem so there's no reason that wouldn't happen though.

[LoganDark]

If it's a common problem then change will happen without you. A difference of one is no difference at all.