[npunt]

Context: measuring productivity at all is hard. It was hard when computers were introduced into the workplace, when the internet was introduced, etc.

I worked with a journalist who covered tech in the 80s & 90s and she remembered that studies then didn't show improvements in productivity with the adoption of computers, despite people feeling as though they were more productive.

Reminds me of this Jeff Bezos quote:

"The thing I have noticed is when the anecdotes and the data disagree, the anecdotes are usually right. There's something wrong with the way you are measuring it."