[lordofmoria]

I completely agree that people are vastly undervaluing convenience, reliability and SaaS being essentially a great way to make something “someone else’s problem”.

The count argument would be that building with AI will potentially give you infinite customizability, which is especially attractive if you’ve ever hit a brick wall using a line-of-business SaaS product. It works great until you hit that wall.

But again, I think this counter argument oversells the value of customization. Most users-would-be-builders would happily build a monstrosity that doesn’t even serve themselves well, if you let them. Building good workflows (and therefore good SaaS products) is not nearly as easy or straightforward as it seems.

[jorisw]

I believe customization isn't as highly valued by regular people. Just look at your friends' phones and how they haven't usually done anything to customize their experience.

If enough people were hitting that wall in that SaaS you mention, the SaaS would've fixed it. The barrier of starting over with a custom solution, leaving behind a SaaS they've become accustomed to, is an unlikely choice. They'd rather just come up with a convenient workaround, and briefly look at competing products.

[nicman23]

also the counter argument is that median saas company is outsourcing to AI anyway, that being artificial intelligence or actual Indians

[Foobar8568]

What is not outsourced to India or nowadays, Portugal for Europeans/Switzerland?

Working in Switzerland and first Paris, it's always amusing to see the circle of outsourcing and the overall regression of skills and critical thinking in enterprise.

Or the myth that startups have some of the greatest people we working for them, meanwhile, I was a click away to be able to take over the whole Saas platform of an industrial leader, with a few 100b at stake. And their security response team was inexistant.

[nicman23]

just do it!

be the change