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by jandrewrogers 20 days ago
Americans primarily use iMessage/SMS/RCS. You only need one messaging app and everyone has it pre-installed on both iOS and Android.

WhatsApp does not solve any problems for the typical American user. Most Americans don't install WhatsApp unless they spend a lot of time overseas some place where it is required to do anything. Even international group chats seem to be more Discord-based in recent years.

2 comments

SMS/RCS doesn't work for any group larger than a few people. You always end up with multiple parallel streams going that each include different subsets of the group, and sometimes other random people outside the group.
This is empirically false. I am on many groups that have (at least) several dozen people over SMS/RCS/iMessage. It isn’t ideal but it definitely works adequately.

I use Signal with some groups but that is a minority. I use WhatsApp daily but only people overseas use it. Many Americans have no idea what WhatsApp is.

The practical reality is that iMessage is a legitimately superior experience to other messaging apps, and the penetration is high enough in the US that many group chats never fall back to RCS or SMS. You can’t control that but as an observation that is commonly the case. Even when it does fallback to SMS/RCS, it mostly works for many use cases.

I’ve used every messaging app under the sun, having spent a lot of time overseas. But I totally understand why Americans don’t bother with WhatsApp (or Signal) even though I do. The value-add is non-existent in the US since almost no one else uses it and the alternatives just work.

This hasn't been the case for years.
What I like about WhatsApp is that I don't need a Google account to use it on the computer. I don't use Google messages or even a Google account on my android phone. So I have no RCS and I don't even look at SMS.