I'm not directly involved in the day to day activity around this, but as I understand it, it's about triaging related crashes together and associating them with prior bugs and suggesting fixes, else escalating.
Suggesting fixes seems risky, can lead people on wrong paths and waste time or fixing a sympthom instead of proper root case and waste the bug report?
Grouping is pretty easy without LLMs, just pattern match callstack symbols
Triage, sure, but a human would be able to do that as well in a couple of minutes for free with callstack in tickets, couple of dollars per ticket seems excessive in comparison
Associating with past bugs is a nice use case
Suggesting fixes seems risky, can lead people on wrong paths and waste time or fixing a sympthom instead of proper root case and waste the bug report?
Grouping is pretty easy without LLMs, just pattern match callstack symbols
Triage, sure, but a human would be able to do that as well in a couple of minutes for free with callstack in tickets, couple of dollars per ticket seems excessive in comparison