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NYT made it difficult, and they are a pretty good product. If you didn't live in california and wanted to cancel your subscription, you were required to talk to a service rep who would try to get you stay by giving you some free period before normal subscription billing resumed

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I know of 4 NYT subscriptions that have not been made due to the difficulty in cancelling.

I’m sure they know the exact stats, and are getting more cash as a result of their BS.

Good site, trash business practices.