[sandcat_]

For what it's worth, I just tried cancelling my NYTimes subscription to see if it was still as bad as I'd remembered, and aside from desperately begging me not to leave, it was quite simple. No need to contact support. I wasn't planning to go through with it, but I still got a nice discount for the next year, so.. thanks!

[dredmorbius]

Are you in California, or another locale with protections against difficult cancellation procedures?

[ciabattabread]

New York State passed a law last year that makes cancellations easy.

[sandcat_]

Don’t think so. I’m in BC, Canada.