[robertlagrant]

I've used Proton for a couple of years and have never had problems before today, so I think their engineering is of a high standard.

In fact, I applied for an Engineering Director role there not too long ago and they rejected me, so they must have extremely high standards!

[aarondong]

I would assume that their engineering is of the highest standard, given the category of products they provide. And their marketing and general privacy posturing and guarantees.

My comment wasn't supposed to be a jab at Proton. No service can have 100% uptime.

But I signed up for Proton and paid them just for a secure and stable contact email for my domain registrar. And when I couldn't log in for 15 minutes, with opaque errors and requests just being timed out, it was definitely a surprise.

I'll keep using their service. The refund remark was probably a bit polemic.

[bushwart]

I've been a Proton customer since before they started issuing proton.me email addresses. Never had any problems, including today. Right now I can check my email just fine.