[ButlerianJihad]

I learned that in a business context, it was extremely important to adhere to one issue per email.

If I peppered someone with a series of questions or worse, bundled unrelated issues into one message, they would all probably be mishandled. I think it was a mismatch of expectations and/or how corporate workers use email apps.

So if I held every message to one topic, one question, things tended to work as expected.

[benhurmarcel]

By email this is true but you can’t do that as well by chat or texts. You only get one thread per contact.