[RugnirViking]

what debt does the comapny owe, given his observation that the marginal cost of serving another customer is zero? sure, if they stopped serving them, theyd have a problem, I agree there. But when you try to value the liability here, its surely not very big? Thats what he's saying.

Same here with these games. All sony has to do is not delete your games. They still keep your account, and your payment info and a hundred other things. but the cost of keeping a binary "owns/doesnt own" on their database is suddenly too much?

[adolph]

Maintenance isn't cost-free. As an example, the operating system and other software dependencies of the game depends will eventually be depreciated and not supported.

If a security vulnerability is discovered in software still available from company servers but the teams that built it have moved on, what is the company's liability for recomposing teams in order to make a fix that does not negatively affect other aspects of the software?

[RugnirViking]

right, but if a game no longer works and you don't assign resources to fix it, thats way more understandable than removing access to a game that others can play perfectly fine because your account is old or some other reason