You can read far more text than listening. If the voice response is too long, people lose the patience quickly. So it is better to show it on screen if we have too much text.
I think the bare truth is that the target audience for this product is not people who are highly particular about terminology in answers involving vector mathematics.
It’s a different set of tradeoffs for users that don’t already have strong engagement or interest in existing AI products.
Do you realize how many more people prefer to chat over the phone and watch television or videos in their free time vs type multiple paragraphs of text into a chat window and then read 3x more back?
I’m not even talking about grandma here, it’s a non starter for the vast majority of humans who don’t spend their free time writing and reading tech news. To most people, having to write out a bunch of words describing their problem/goals, then sift through pages and pages of detailed response to get an answer, feels overwhelming and not worth doing.
It’s a different set of tradeoffs for users that don’t already have strong engagement or interest in existing AI products.
Do you realize how many more people prefer to chat over the phone and watch television or videos in their free time vs type multiple paragraphs of text into a chat window and then read 3x more back?
I’m not even talking about grandma here, it’s a non starter for the vast majority of humans who don’t spend their free time writing and reading tech news. To most people, having to write out a bunch of words describing their problem/goals, then sift through pages and pages of detailed response to get an answer, feels overwhelming and not worth doing.