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by dataviz1000
25 days ago
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Thank you for the thoughtful reply. I would make the argument that people would have to weigh the cost of being accessible to the last 2% vs the cost of losing the last 2%. Anyone who delivers mail to rural farmers 100 years ago would lose money. There are 3 options. 1. If farmers want mail, they can pay the extra costs. 2. Force, by law, mail carriers to deliver at a loss to farmers. 3. Rural Free Delivery, the government taxes everyone and pays for the free delivery to farmers. Although almost all farmers in the United States and a majority of users on Hacker News would disagree with me, the answer is the government should continue to deliver free mail to rural farmers. The collective benefit outweighs the cost. |
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USPS makes people who live too far off their normal routes (and presumably the homeless) use PO Boxes to receive their deliveries. That seems equivalent to the website owner using “graceful degradation” for those website features that 2% of browser users can’t use. The article is about website owners who don’t know or bother to use graceful degradation.
Yes, obviously each website owner has to make their own choices about cost/benefit. Except in practice, each product manager doesn’t actually know the cost or benefit of each feature they choose to use which doesn’t have 100% browser compatibility. It’s worth the occasional discussion to highlight these issues, hence the article.