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by Panzerschrek
25 days ago
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There are cases when providing service for remaining 2% isn't profitable. It's better just say "sorry". I used to work in company where we have spent a lot of time making custom fixes for our software in order to work-around wired hardware/software bugs on machines of individual customers. Yes, we provided service for remaining 2% or so, but in cost of slowing-down overall product development and not making our product better for remaining 98%. |
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