| Better an acronym than changing nouns. For example, I work in hospitality bookkeeping/accounting. Back in 2018 on a call with Chowly I learned Third-Party Online Ordering (TOOS) to refer to the then growing list of companies such as Caviar, Grubhub, DoorDash, etc. Meanwhile I continued to hear from colleagues a variety of descriptive nouns such as, delivery platform, third-party delivery, delivery apps. Which was OK, until the market diversified and actual delivery companies appeared, Relay chief among them. So when someone spoke of delivery-something the question was are you talking about food ordering or food delivery platform? Funny, but a controlled vocabulary goes with bookkeeping like peas with carrots. As an aside, i have to spend some time on the phone with vendors and got tired of the dogs breakfast of words used to spell out a serial number or email, Irving-Boy-Momma, Ice-Ball-Monday, and other endless variations. Now I’m Nato compliant, haha. India-Bravo-Mike. |