[skeeter2020]

>> receive 2–5 support tickets per week. I read every one of them.

I don't think reading 5 tickets a week is the flex you think it is. Now if you responded with lettermail to every one, that would be impressive.

[keerthiko]

i'd say it is a valid flex if from 16k users, their total volume of support tickets is so low that they can read and respond to them before they're done with their morning coffee -- a flex about how solid and well-targeted their service is that it doesn't draw more support requests!