[agloe_dreams]

> It’s impossible to operate a touchscreen without moving your attention from the road to the touchscreen itself.

The article directly links to a study that shows this is also true of physical buttons. Regardless of the fact that buttons are tactile, people don't go feeling up their radio without looking, even if they can. Furthermore, the vast majority of infotainment input today is into phone mirroring systems like carplay.

This whole thing is compounded by the fact that Mazda's knob solution was actually worse while being marketed as better. While a touchscreen needs to be looked at to find a button, a cursor controlled by a knob needs to be watched in whole to navigate to the button. Your fine motor skills as a human allows you to directly press a button, physical or not, without looking at your arm to get near it.

[SoftTalker]

You're right in that with a physical control you still probably glance at it as you're reaching for it, but you don't have to keep your eyes on it the whole time unlike a touch screen. With a touch-screen there's no feedback that your finger is on the button and that you have actually pressed it. With a physical control, button, knob, or slider once you have your hand on it you can manipulate it without looking. They demand momentary glances, not seconds of constant focus.

[PunchyHamster]

Well, it depends on button and function. Rarely used functions will require looking, common ones (assuming button placement is sensible) will not, but even ones that require looking are still better because you skip going thru the menu to find it.