[andrewaylett]

There's a trade-off to be made, and it's not necessarily clear where the trade-off sits for any particular company, or even team within the company.

One product person described it as eating vs breathing. Availability is like breathing: if you stop being available (including, but not limited to, because your software is a big ball of mud) then you're going to die pretty quickly. Product is like eating: you might not die so quickly but if no-one's buying what you're selling then you're still not going to survive.

The team I'm part of is a platform team, so we're closer to being lungs than being stomach. We can (and I appreciate being able to) focus more on stability than feature development.