[ceejayoz]

> App appears to be free, which I suspect will rather drastically change the composition of incoming support messages.

Wouldn't assume this; I've seen how dickish people can be to open source maintainers.

[eska]

He probably meant that free users are more dickish. That’s my experience

[ceejayoz]

The poster in question said "People are generally kind", so no. They're lucky.