Class actions are often barred by EULAs in favor of arbitration. Even if they're allowed, they are prohibitively expensive because courts aren't growing to meet demand, meaning justice is largely pay-to-play.
> Class actions are often barred by EULAs in favor of arbitration.
Those EULAs often get overturned because the language is often more of a scare tactic against suing them than it is an actual legally binding position.