[lnrd]

In my company, user reported bugs get triaged and once they are confirmed they end up in the board of the team owning that part of the system (often they also built it, but is not necessarily the same people). Then there's a team bug threshold and if it gets reached then the whole team can't merge anything else until X amount of bugs are fixed and the number goes down. It's very annoying system and in cases of emergency it can of course temporarily be lifted by someone above, but honestly is very effective in making sure that bugs are fixed in a reasonable amount of time. This makes fixing bugs "part of maintenance work that is a given and expected to be done between new initiatives".