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by bell-cot 29 days ago
> There are a lot of lessons here, but they start with training every member of the team to be suspicious of people coming from the outside, without badges, no matter what they say or do. Schloss noted that, if someone looks and acts like they belong in a space, most people will treat them that way.

> “First and foremost, what most people believe is crime is not crime. It's a Hollywood myth of what crime looks like,” Schloss told us. “I call it the ski mask bias. Everyone assumes you're not getting robbed until a person comes in with a ski mask and a gun yelling.”

I call this "Trained By Hollywood Syndrome". It's a huge problem, and far beyond mere computer security.