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by subhobroto 29 days ago
I was monitoring this thread because of the comments. Unsure how I came across this post to begin with! (was it on the FP?)

You really handled all the feedback well and if you wouldn't mind answering (email works too), I had some followups:

1. Did you get a boost in sales from this post?

2. What's your typical customer like and do they email you questions/support?

3. If you had provided this as a hosted service and continued to use IMAP, would you have had to ask for the user's GMail password?

4. I see you had toyed with the idea of $5/yr - why did you withdraw it and go $30 flat rate?

5. Any idea how many customers you're leaving on the table with the $30 flat rate that would have converted at a lower price?

6. Did HN throttle your ability to respond to comments ("slow down...") during this episode?

I learned a lot from your thread - Thank You for keeping up with it