[not_your_vase]

Everything is swiss quality when it works. My mobile subscription is at Swisscom, but I downgraded it to call/text only PAYG years ago. First I wanted (mobile) internet connection on my phone. I checked on their website, they had some monthly package for 10-or-so CHF, which I wanted.

The customer service never heard of it, and signed me up for a 5CHF/day package without asking me. That was a lot of fun doing it back - initially they were also pointing to random points in the contract. But they could never find the part where I actually asked them to subscribe me to something that I didn't want.

Afterwards they could never make 4G/5G internet work reliably around my home (which is pretty funny, because they have a tower literally above my head, and another 40 meters away), it kept going unresponsive for 30-40 seconds at random times. I did ping-pong with their customer service for about a months before I gave up, cancelled internet part and switched to PAYG.

At least they still send me spam - I keep clicking the unsubscribe link, but they are not bothered by it.

I just want to illustrate that there are bad experiences with all providers.