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by neogodless
29 days ago
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> that’s not the way we see ourselves interacting with our users You lost me right there Rivian. Start picturing yourselves worrying more about how your users picture themselves interacting with THEIR car... and stop worrying about controlling interactions between you and your users. Switch your frame of thinking around. |
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Maybe I'm overthinking things, but to me "user" implies a different more subordinate role where you take what you get, there's no "the customer is always right" when it comes to "users".