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by hamburglar 26 days ago
They all think they can do better, and it is sheer arrogance, because even the best of them is utter garbage compared to software that is actually built with fast iteration, UX research, and real user testing. No car manufacturers do a good job of this, and they all bake their atrocious UX into a $50k piece of hardware you keep for decades and which *never* gets a significant software update. The fact that they don’t see how impossible it is for them to win at this game is why they will never win. Sorry Rivian. Your vehicle is great but you’re handicapping yourself with software hubris.
1 comments

I hear so many complaints here on HN about "car UX". I am not a Tesla fanboy, but lots of people who review Teslas say they have great "car UX". Can you share some specifics about what you don't like?
I used to be a person who thought I would never buy a car without Carplay, and Tesla won me over.

I don’t pay for any Tesla subscription services, but I do not miss Carplay. Would it be nice to have? Sure. But there was/is no equivalent car at that price with Carplay.

They are slow. They all feel the need to make a “unique” UX that doesn’t actually work very well. They require some sort of subscription. They have limited functionality because they want to gatekeep functionality on some proprietary app. They require some godawful mobile app. They are just universally inferior.

Tesla’s is probably better than most, but they still lose by not letting me just use my phone, which is what I like.