[lbrito]

Probably not the case for most people. I'm living abroad and had to do something on the Brazilian e-gov platform. To log in I had to confirm my ID with an Android app. Not only is it exclusively on Play store, but it also refuses to install on any rooted device, so I had to boot an old non-rooted Android I had stored somewhere.

I'm confident this is a very common experience worldwide, be it with gov IDs or banks.

[fossman]

Are you saying the e-gov platform cannot be accessed using their website on a computer? So people without smartphones are excluded?

[lbrito]

Basically yes. Maybe you can access the "unprotected" version, which is basically useless as all the features necessitate an android/iphone device for 2fa.

[usr1106]

Recent headlines in Finland say that about 10% of the population are basically excluded from society with no access to important services.