[techpression]

We experienced this with Anthropic, not the same blast radius obviously, but out of nowhere account was terminated. No support available. It was via someone’s 30+ year old classmate via LinkedIn the account got reinstated.

As a counterpoint to the right to the repair there should be a right to recover.

[Gigachad]

There was a more direct case where someone’s child had been interacting with Gemini inappropriately resulting in Google nuking the entire families Google accounts.

[bayindirh]

I still remember how uploading photos of man's own child created the catastrophic chain of events.

Kicker? The photos were requested by a doctor.

Ref: https://www.koffellaw.com/blog/google-ai-technology-flags-da...

[trashb]

Google has been nuking accounts since their inception.

I have seen people being locked out as early as 2011 of accounts that could only be unlocked by sending a copy of an ID. Due to regulatory change of saving of information based on age (first 13 and above was ok, then became 16 and above).

[rjmunro]

> Google has been nuking accounts since their inception

Google has been dealing with accounts opened for fraud, spam and other evil bots since their inception. They should be nuking those. What's needed is some way of reverifying an account that was closed incorrectly, maybe some kind of independent ombudsman service or something to get the account back.

[techpression]

That’s quite insane, especially considering how Google is pushing Gemini into every single product.

[alexp11223]

It was a fake story on reddit.

[lukan]

You noticed the sibling comment?

With the original story published by nytimes?

https://www.nytimes.com/2022/08/21/technology/google-surveil...

edit: ok, seems a different story, but better gets the point across

[throw-the-towel]

Si non e' vero, e' ben trovato.