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by doginasuit 28 days ago
It seems like the confusion is about whether it is common practice to collect analytics vs whether it is common/acceptable practice to do so without disclosure and to cover your tracks. I recognize that virtually every cloud service collects info. Even something as trivial as IP address and region are not too trivial to include in the EULA.

What is the harm of that disclosure? If you are a company that wants to establish a firm basis of trust because you deliver a sensitive service, it is a necessity. I can't say with certainty that Anthropic doesn't disclose that they collect this info, but in any case, the way they've chosen to implement it does not lend credibility.

1 comments

It's disclosed in the ToS like it's disclosed in the ToS of basically every service that exists today.

e.g. "Claude Code connects from users’ machines to Anthropic to log operational metrics such as latency, reliability, and usage patterns. "